FAQ
Our Products
Are all your products slipcovered?
Yes, all our headboards have removable slipcovers, unless you choose the padded
option. This is because the stitching on the buttons prevents the headboard from being
removable.
Our cushions feature invisible zippers.
Our poufs and benches are not slipcovered.
Do your headboards come with brackets?
Yes, your headboard will be delivered features two wooden plates in two separate
places (front and back), so that you can make the necessary holes in your
headboard.
You can either place your headboard on the floor or attach it to the bed frame or wall.
What is the advantage of a removable headboard?
The main advantage is ease of maintenance, even if our fabrics are chosen for their
stain-resistant quality;
The other advantage, which is also unique to Letti Letti, is that you can order several
covers to match your new decor or mood...
Do your cushions come with upholstery?
Yes, our cushion covers are delivered with their upholstery. They are made with a
zipper for easy care.
Is piping optional?
Yes, piping is an option to be confirmed when filling your basket.
For headboards, this is called double piping, as it is sewn onto the edges of the front
and back of your headboard.
Our Fabrics
Are your fabrics easy to wash?
Yes, they are chosen for their ease of care.
Ucatan is a latest-generation water-repellent fabric that resists coffee, wine, oily
substances and more. It's a durable fabric with a soft, natural look, practical and
versatile.
Also available in a class M1 flame-retardant version for the contract sector.
Although Ucatan fabric is washable at 30°, we don't recommend putting a headboard
slipcover in your washing machine because of the excessive volume.
You can consult the technical characteristics of the fabrics and care
recommendations on our website...
Is it possible to order one of your products with my own fabric?
Yes, it is possible to produce a piece directly from your own fabric, provided that it is
suitable for use by our manufacturer (dimensions, technical qualities, etc.).
You can access our customized request form on our contact page.
How many samples can I order?
We can send up to 3 fabric or piping samples free of charge, to the postal address of
your choice. To do so, please make your request directly on our website at: hello@lettiletti.com.
We'll send you your samples as soon as possible.
Delivery
Do you deliver anywhere in Europe?
Yes, we deliver all over Europe, as well as to Great Britain, Switzerland and the USA
(coming soon). Your delivery rate will be displayed when you access the checkout
page of your shopping cart, once you've entered your address.
If you encounter any problems, please do not hesitate to contact us using the
following form on our contact page.
What are your delivery times?
Delivery takes 4 to 8 weeks from order confirmation.
As soon as we receive your order at our warehouse, our carrier will contact you to
arrange a delivery date.
I live upstairs. Where will my order be delivered?
Headboards and benches are delivered to the room of your choice.
Footstools and cushions are delivered to your home downstairs or to a relay point.
Can you take back my old headboard or other piece of furniture?
Unfortunately not.
Why should I create a customer account?
Creating a customer account is optional.
However, it allows you to track your order more easily, store your invoice, receive the
newsletter, receive promotional offers and be notified of new products.